Terms of Service
Last updated: November 26, 2025
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Makora Labs ("Company," "we," "us," or "our") concerning your access to and use of our website and services.
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our website or services.
Services
Makora Labs provides web and mobile application development services, including but not limited to:
- Custom web application development using MERN Stack
- Mobile application development using React Native
- Headless CMS integration and implementation
- UI/UX design and consultation
- API development and integration
- Technical consulting services
The specific scope, deliverables, timeline, and pricing for our services will be outlined in separate service agreements or statements of work.
User Responsibilities
By using our website and services, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use our services only for lawful purposes
- Not interfere with or disrupt our services or servers
- Not attempt to gain unauthorized access to our systems
- Not use our services to transmit harmful or malicious code
- Comply with all applicable laws and regulations
Intellectual Property Rights
Our Property
Unless otherwise stated, Makora Labs and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.
This includes, but is not limited to:
- Website design, layout, and graphics
- Source code and software
- Content, text, and images
- Logos and trademarks
- Proprietary methodologies and processes
Client Property
For custom development projects, ownership of deliverables will be specified in the service agreement. Typically:
- Upon full payment, clients receive ownership of custom-developed code and assets
- We retain ownership of pre-existing code, frameworks, and tools
- We may showcase completed projects in our portfolio unless otherwise agreed
- Clients retain ownership of their content, data, and brand assets
Payment Terms
Payment terms for our services will be outlined in individual service agreements. General terms include:
- Fees are specified in the service agreement or proposal
- Payment schedules typically include deposits and milestone-based payments
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- Refund policies are specified in individual service agreements
Project Timelines and Delays
While we strive to meet agreed-upon deadlines:
- Timelines are estimates and may be affected by factors beyond our control
- Client delays in providing feedback or materials may affect project timelines
- Scope changes may require timeline adjustments
- We will communicate any anticipated delays promptly
Warranties and Disclaimers
Limited Warranty: We warrant that our services will be performed with reasonable care and skill. Specific warranties for deliverables will be outlined in service agreements.
Disclaimer: Except as expressly stated in service agreements, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the maximum extent permitted by law, Makora Labs shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from the use or inability to use our services
- Third-party actions or content
Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim, or $1,000, whichever is greater.
Indemnification
You agree to indemnify and hold harmless Makora Labs and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Termination
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe:
- Violates these Terms
- Is harmful to other users or our business
- Violates applicable laws or regulations
- Exposes us to legal liability
Either party may terminate ongoing service agreements according to the terms specified in those agreements.
Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship. This includes:
- Business strategies and plans
- Technical information and source code
- Client lists and pricing information
- Any information marked as confidential
Confidentiality obligations survive the termination of our business relationship.
Dispute Resolution
In the event of any dispute arising from these Terms or our services:
- Both parties agree to first attempt to resolve the dispute through good-faith negotiation
- If negotiation fails, disputes may be resolved through mediation
- Any legal proceedings shall be conducted in the jurisdiction where Makora Labs is located
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Makora Labs operates, without regard to its conflict of law provisions.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Makora Labs regarding the use of our services and supersede all prior agreements and understandings.
Contact Us
If you have any questions about these Terms of Service, please contact us: