50+
Apps Under Maintenance
99.9%
Average Uptime
< 2hr
Avg Issue Response Time

Key Features & Capabilities

Everything included in our maintenance & support service

24/7 monitoring and alerting
Security patches and updates
Performance optimization
Bug fixing and troubleshooting
Database optimization
Dependency updates
Backup and disaster recovery
Technical support and consultation

Our Process

How we deliver maintenance & support projects

01

Onboarding & Audit

Comprehensive audit of your application's codebase, infrastructure, and current issues. Identify improvement areas.

02

Monitoring Setup

Implement monitoring tools, error tracking, performance monitoring, and alerting systems.

03

Regular Maintenance

Monthly security updates, dependency upgrades, performance checks, and database optimization.

04

Issue Resolution

Respond to bugs and issues within SLA. Debug, fix, test, and deploy patches promptly.

05

Performance Optimization

Quarterly performance audits. Optimize slow queries, improve caching, reduce bundle sizes.

06

Reporting

Monthly reports on application health, uptime, performance metrics, and issues resolved.

Technologies We Use

Industry-leading tools and frameworks for optimal results

Monitoring Tools
Sentry
New Relic
DataDog
GitHub Actions
AWS CloudWatch
Grafana
PM2

Why Choose Us for Maintenance & Support

What sets us apart in delivering this service

Proactive Monitoring

We don't wait for users to report issues. Our monitoring catches problems before they impact your business.

Fast Response Times

Critical issues resolved within 2 hours. Our support team is always ready to help.

Continuous Improvement

We don't just maintain—we improve. Regular performance audits and optimization recommendations.

Perfect For

Common use cases and project types

Legacy application maintenance
Production application support
E-commerce store upkeep
SaaS platform monitoring
Mobile app backend maintenance
API health monitoring

Client Success Stories

What our clients say about this service

"Since partnering with Makora Labs for maintenance, our uptime went from 97% to 99.95%. They catch and fix issues before users notice."

Daniel Kim

Product Manager, CloudApp

"The monthly reports are incredibly detailed. We always know the health of our application, and response times to issues are impressively fast."

Laura Mitchell

Engineering Manager, FinancePortal

"They've kept our 5-year-old application running smoothly. Regular updates, security patches, and performance improvements—all handled seamlessly."

Kevin Zhang

CTO, LegacySystems Inc.

What You'll Get

Comprehensive deliverables included in every project

24/7 monitoring setup
Monthly maintenance tasks
Security updates and patches
Performance optimization
Bug fixes (based on SLA)
Monthly health reports
Backup and recovery setup
Emergency support (based on plan)
Priority support channel